When is the certificate issued?

As soon as the learner meets the conditions defined for the course (progress threshold, quiz success, aggregate score). Issuance is automatic and idempotent: one certificate per course and per learner.

Where does the learner find their certificates and results?

In their path (My online courses), with the My certificates, My quiz results and My documents panels.

Can I disable automatic certification for a course?

Yes. If you configure no certification rules in the Certification tab, no certificate is issued automatically. You can still issue one manually.

Is connection time tracked even if the learner leaves the tab open without interacting?

Certeef uses an active heartbeat to measure real connection time. If the learner leaves the tab in the background without interaction, the heartbeat stops, only real activity time is counted.

Automatic certification and learner tracking

Issue a certificate automatically when a course is completed, and track each learner's progress from their workspace.

Updated on June 14, 2026 Read: 4 min

Once the course is built and assigned, Certeef can issue a certificate automatically and gives the learner a consolidated view of their path.

Prerequisites

Admin role.
A published course with its lessons. See Create an online course.

1. Configure certification rules

In the course Certification tab, set the issuance conditions:

Progress threshold : percentage of lessons to complete (e.g. 100%)
Quiz success : all quiz lessons must be validated
Minimum aggregate score : average score across quizzes and SCORM

When a learner meets all conditions, the certificate is generated as a PDF and attached to the (course, learner) pair, once only.

Tip: combine conditions for rigorous certifications, for example 100% progress AND aggregate score ≥ 70%.

2. Track progress

Progress and connection time are tracked per lesson and per course:

Video playback resumed (position saved)
Active heartbeat measuring real activity time
Score and status of each quiz attempt

Review progress in the course Statistics tab or on the learner’s E-learning tab.

Important: progress is updated in real time. If you add lessons to an already-assigned course, the completion percentage for in-progress learners is recalculated automatically.

3. The learner workspace

From their path, the learner finds:

My online courses : assigned courses with progress
My certificates : downloadable PDFs on completion
My quiz results : attempt history and scores
My documents : published training documents, accessible through their sessions

What’s next?

Quizzes and exercises : build assessments that condition certification.
Import a SCORM package : integrate external content into the certifying path.

Frequently asked questions

When is the certificate issued?: As soon as the learner meets the conditions defined for the course (progress threshold, quiz success, aggregate score). Issuance is automatic and idempotent: one certificate per course and per learner.
Where does the learner find their certificates and results?: In their path (My online courses), with the My certificates, My quiz results and My documents panels.
Can I disable automatic certification for a course?: Yes. If you configure no certification rules in the Certification tab, no certificate is issued automatically. You can still issue one manually.
Is connection time tracked even if the learner leaves the tab open without interacting?: Certeef uses an active heartbeat to measure real connection time. If the learner leaves the tab in the background without interaction, the heartbeat stops, only real activity time is counted.