Communication & emails
Email log and templates
Find the history of every email sent and customize the templates (subject, body, variables) per message type.
Updated on June 4, 2026
The Communication module centralizes email history and templates. Every email sent by the application is logged and customizable.
The email log
The History tab lists each email (type, recipient, subject, delivery status). The table is filterable by type, status, recipient and period — useful as a Qualiopi audit trail.
Customizable templates
The Templates tab (also reachable via Settings > Emails) lets you edit the subject and body of each email type, in a rich-text editor, with a catalogue of variables (organization name, recipient, document title…). Default templates act as a fallback.
Some templates can also be edited at send time (quotes, invoices, signature invitation) and are then saved for subsequent sends.
Next step
Automate your reminders with automatic reminders, or write to a selection via bulk sending.
Frequently asked questions
- Which emails are logged?
- Every send going through the application: session invitations, reminders, signature requests, quote/invoice sends, free emails… with their delivery status. The log is filterable by type, status, recipient and period.
- Are templates shared between documents?
- The signature invitation template is shared by all signed documents: editing it from a quote also applies to conventions and contracts. Other types have their own template.