Who can I send a bulk email to?

To a multiple selection of learners, trainers, contacts or companies. Sending is capped at 200 recipients per message.

Is the bulk email tracked?

Yes. Like every email in the application, it is logged (type 'free') in the Communication module history.

Can I personalize the email per recipient?

Yes. Use the `{{name}}` variable in the subject or body, it is replaced by each recipient's first and last name.

Bulk email sending

Write a free email to a selection of learners, trainers, contacts or companies, from the Communication module.

Updated on June 14, 2026 Read: 3 min

Bulk sending lets you write a one-off message to several people without an external tool. It is restricted to the admin role.

Prerequisites

Admin role.

1. Compose a message

From the Communication module, click New email:

Enter a subject and body (rich text).
Use the {{name}} variable to personalize the message for each recipient.
Select recipients (multiple selection from learners, trainers, contacts, or companies).
Click Send.

Tip: you can also start a bulk send from a multiple selection in any list (learners, trainers, contacts, companies), look for the Send email action in the selection toolbar.

2. Limits and traceability

Sending is capped at 200 recipients per message.
Each send is logged (type “free”) in the email history with delivery status.

Important: bulk emails go through the same delivery infrastructure as other app emails. They are not a marketing tool, avoid mass cold outreach to stay within deliverability best practices.

What’s next?

Email log and templates : find your sends and customize email templates.
Automatic reminders : automate follow-up for recurring communications.

Frequently asked questions

Who can I send a bulk email to?: To a multiple selection of learners, trainers, contacts or companies. Sending is capped at 200 recipients per message.
Is the bulk email tracked?: Yes. Like every email in the application, it is logged (type 'free') in the Communication module history.
Can I personalize the email per recipient?: Yes. Use the `{{name}}` variable in the subject or body, it is replaced by each recipient's first and last name.