Satisfaction & surveys
Gathering of feedback, measured and proven.
Positioning, hot and cold evaluations: gather feedback at the right moments of the journey, measure real progress, and get the evidence the framework expects.
- 01
Positioning questionnaires
Position each learner at the start and end of the training. Responses are tied to the person and the session, ready to compare.
- 02
Hot and cold evaluations
Gather satisfaction right after the training, then at a distance. The right questionnaires go out at the right points of the journey.
- 03
The pre → post gap, calculated
Certeef crosses entry and exit responses per learner: average before, average after, and progress. The training's added value becomes measurable, per session.
- 04
The indicator's evidence
Results feed directly into the gathering of feedback expected by the National Quality Framework. Satisfaction is no longer an intention, it's data.
Feedback gathered, measured, and ready for the auditor.
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